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Order times for delivery on board

We are delighted to offer you the opportunity to pre-purchase your HIgh Life Café and High Life Shop choices and duty-free buys for delivery to your seat on board.

Only selected lines are available on your flight, so please purchase in advance. The latest time you can pre-purchase varies by product and destination, so please check the table below to ensure you don’t miss out.

Product Type	If departing from London	If arriving in London
High Life Café – domestic and short-haul flights	12 hours	24 hours*
High Life Shop – short-haul flights - London Heathrow	12 hours	24 hours*
High Life Shop – long-haul flights - London Heathrow	12 hours	72 hours
High Life Shop – short-haul flights - London Gatwick	36 hours	72 hours
High Life Shop – long-haul flights - London Gatwick	24 hours	72 hours

*Some flights require a minimum of 30 hours to fulfil your order.

Cancellations

For more information on your cancellation rights, please refer to our Terms & Conditions .

If your flight details have changed, please call us on 0345 6000 757 (Mon-Fri 9 am - 6 pm) to amend your purchase.

For more information on order times and delivery options, please get in touch with us at support@highlifeshop.com or 0345 6000 757. Please click here to view our customer service details and opening hours.

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